Golds and Physical Rewards Rules

1. Obtaining Golds

Golds arise only in free skill-based contests. The outcome is decided by performance under pre-published rules, not by chance or a paid stake.

Each contest has its own rules, scoring, deadlines, eligible countries and tie-break method. Individual contests may have a narrower country list than SK/CZ.

2. Ledger and accumulation

Each award is recorded as a separate lot linked to the contest. Golds may accumulate across contests and seasons.

There is no annual, wallet or order limit on the user’s balance. An internal valuation of a specific reward or contest is not a public Golds/EUR rate.

Golds do not normally expire on an active account.

3. Nature and transfer

Golds are not money, a payment account or an investment. They cannot be purchased, cashed out or transferred to another user.

4. Redemption

Golds may be redeemed for physical merch marked in the catalogue. Physical rewards for Golds are delivered only to addresses in Slovakia and Czechia. Availability, required Golds and reward properties are shown before confirmation.

Lots are consumed FIFO. Shipping to an SK/CZ address is 0 EUR and no payment gateway is used.

If a reward cannot be delivered, we offer restoration of Golds or a reasonable alternative. The user must expressly accept an alternative.

5. Minors

For a user under 18, the legal guardian must confirm receipt, name, e-mail and delivery address before dispatch.

6. Corrections, fraud and ban

Incorrectly awarded or fraudulently obtained Golds may be corrected or cancelled after documented review. We inform the user of the reason and appeal option.

A temporary ban freezes Golds. On a permanent ban, legitimate Golds may be redeemed once within 30 days of notice, except for fraudulently obtained or disputed Golds and cases where delivery is blocked by law or a serious security risk.

7. Account deletion

Before account deletion we display the balance, open orders, complaints and consequences. On completion of voluntary deletion all unused Golds expire. An already confirmed reward order, complaint, refund or legal hold is assessed separately and does not automatically disappear.

Tax and reporting duties of the operator and recipient are assessed under applicable law. This text does not declare an automatic tax exemption.